America.gov AI chatbot launched, altered politically sensitive answers post-launch

The Trump administration launched America.gov on September 29, 2026, an AI chatbot that answers questions about federal services using information drawn from more than 29,000 government websites. The General Services Administration built the platform, and U.S. chief design officer Joe Gebbia, co-founder of Airbnb, led the development effort. The chatbot runs on Google's Gemini and xAI's Grok, though America.gov does not disclose which underlying model powers it, and xAI has not publicly confirmed its involvement. Shortly after launch, the site changed answers to politically sensitive questions: when asked which presidents had declined their salary, the chatbot initially listed George Washington, Herbert Hoover, and John F. Kennedy, then altered those answers. Currently the chatbot directs users to relevant government websites rather than completing tasks directly; features such as passport renewal and Medicare enrollment are planned for 2027. Users also found the bot responds with Minecraft-themed language when prompted to play Minecraft, mimicking text players see upon completing the game.