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Following·Day 2·2 sources

Uber Deploys ChatGPT Work to 30,000+ Employees in 30x Expansion

The gist

The deployment moves enterprise AI from a limited pilot to a workforce-wide tool covering more than 30,000 employees. The scale of the rollout offers a concrete data point on how large companies are expanding AI agent use beyond engineering teams.

The full picture

Uber is rolling out OpenAI's ChatGPT Work agent to more than 30,000 non-engineering employees, a 30x expansion from an initial 1,000-person pilot. Engineers continue using Codex, while ChatGPT Work targets operations, finance, marketing, and product staff. Use cases include research, data analysis, presentation creation, and complex workflow completion. The rollout is supported by internal skills and training programs. Uber has not disclosed the cost of the deployment or any productivity metrics.

How it developed
23 October 2026

Additional reporting confirms the rollout is a 30x expansion from a 1,000-person pilot, targeting non-engineering staff.

22 October 2026

OpenAI announces Uber is rolling out ChatGPT Work to more than 30,000 employees.

Sources
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