The Information Machine
Following·New·first covered 14 Oct 2026·2 sources

OpenAI: Agentic AI Tops Half of EU Enterprise Usage, SMB Users Up 8x

The gist

The figures show agentic AI moving from a niche capability to the dominant mode of AI use among OpenAI's EU business customers. The 8x small business growth indicates the shift is not confined to large enterprises.

The full picture

Agentic AI accounts for more than half of AI usage among OpenAI's EU enterprise and business customers, according to an economic research report OpenAI published on October 14, 2026. The number of small business users of AI agents has grown 8x across Europe. OpenAI frames broader adoption as an opportunity to drive deeper AI use in the region.

How it developed
14 October 2026

OpenAI publishes economic research report showing agentic AI exceeds half of EU enterprise AI usage and 8x SMB growth

Sources
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